Features
Everything you need to deliver exceptional AI-powered customer service and drive revenue.
AI Agent
Intelligent AI that handles customer inquiries automatically, learns from your knowledge base, and escalates when needed.
AI Live Chat
Real-time messaging with AI-powered suggestions, smart routing, and proactive engagement to convert visitors into customers.
AI Help Desk
Automated ticketing system that organizes, prioritizes, and resolves customer requests with AI assistance.
Shared Inbox
Unified inbox that brings all customer conversations — chat, email, social — into one place for seamless team collaboration.
Workflows & Automation
Build custom automation workflows to route conversations, trigger actions, and streamline repetitive tasks.
Analytics & Reports
Comprehensive dashboards tracking CSAT, response times, revenue impact, and agent performance in real time.
200+ Integrations
Connect with Shopify, WordPress, Salesforce, Slack, Zapier, and hundreds of other tools you already use.
Multi-Channel
Meet customers on their preferred channels — website chat, WhatsApp, Facebook Messenger, email, and SMS.
Security & Compliance
Enterprise-grade security with encryption, GDPR compliance, HIPAA readiness, and SOC 2 certification.
Ready to transform your customer service?
Join 35,000+ companies already using LiveSoft to turn conversations into revenue.
No credit card required