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Knowledge base software that helps support teams publish articles fast, scale across multiple brands, and let customers find answers 24/7 — with the power of AI.
Trusted by thousands of customer success teams worldwide
Everything you need to build a powerful knowledge base
From AI-powered article creation to multi-brand management — all the tools to turn your knowledge into your best support asset.
AI Article Generation
Let AI create articles, titles, and keywords in seconds. Save time on editing and focus on more important tasks.
QuickAnswer AI Search
AI-powered search that provides customers with tailored, instant answers to their queries without scrolling through articles.
Multi-Brand Workspaces
Scale your customer support and manage different knowledge bases for multiple brands in one easy-to-use dashboard.
Help Center Customization
Custom domain, logo, favicon, colors, language, and password protection — make your help center truly yours.
Rich-Text Editor
Google Docs-style editor with AI article generation, title suggestions, and keyword optimization built right in.
Unlimited Articles & Seats
One plan, unlimited articles and unlimited seats. No per-user pricing, no hidden limits.
Built-in Analytics
Track article performance, search queries, and reader feedback to continuously improve your content.
Content Management
Drag-and-drop content organization, article statuses, and bulk import to get started quickly.
Integrations
Native integrations with LiveChat, ChatBot, HelpDesk, and Google Analytics for seamless workflows.
24/7 Self-Service
Let customers find answers anytime, even when your support team is offline. Reduce ticket volume and response times.
AI Article Generation
Let AI create articles, titles and keywords, so you can save time on editing and focus on more important tasks. Our Google Docs-style rich-text editor makes writing and publishing a breeze.
AI Article Generation
Generate complete articles from a simple prompt. AI creates the structure, content, and even suggested keywords.
AI Title Suggestions
Get smart title recommendations that are SEO-friendly and accurately describe your content.
Keyword Optimization
AI suggests relevant keywords to include in your articles, helping customers find answers faster through search.
Rich-Text Editor
Google Docs-style editor with formatting, images, videos, tables, and code blocks for comprehensive articles.
Content Import
Import existing documentation, FAQs, and help articles to get your knowledge base up and running quickly.
Unlimited Articles
Publish as many articles as you need. No limits, no per-article pricing, no constraints.
QuickAnswer AI Search
QuickAnswer provides your customers with tailored and immediate answers to a query without the need to scroll through an article. AI understands the question and surfaces the exact answer instantly.
AI-Powered Search
Customers get instant, tailored answers to their questions without scrolling through multiple articles.
Natural Language Understanding
QuickAnswer understands how customers ask questions in their own words and finds the right answer.
Faster Resolution
Reduce time-to-answer dramatically. Customers get what they need in seconds, not minutes.
24/7 Availability
QuickAnswer works around the clock, providing instant answers even when your support team is offline.
Reduced Ticket Volume
More customers find answers on their own, reducing the number of support tickets your team needs to handle.
Continuous Learning
QuickAnswer improves over time as more content is added to your knowledge base.
Multi-Brand Workspaces
Scale your customer support and manage different knowledge bases for multiple brands in one, easy-to-use dashboard. Each workspace is fully independent with its own content, design, and domain.
Multiple Knowledge Bases
Manage several knowledge bases in one dashboard, each with its own content, settings, and branding.
Multi-Brand Support
Run knowledge bases for different brands or products from a single account with full isolation.
Internal Knowledge Base
Create private workspaces for employee handbooks, internal policies, and team documentation.
Public Help Center
Publish customer-facing knowledge bases with your own domain, branding, and custom design.
Workspace Permissions
Control who can view, edit, and publish content in each workspace with role-based access.
Drag & Drop Organization
Organize articles and categories with intuitive drag-and-drop for easy content management.
Help Center Customization
Make your help center truly yours. Custom domain, logo, favicon, colors, and language settings — all without touching a line of code.
Custom Domain
Use your own domain for your help center to maintain brand consistency and build customer trust.
Branding & Colors
Upload your logo, set your brand colors, and add a favicon to match your website perfectly.
Multi-Language
Serve customers in their preferred language with multi-language support for your knowledge base.
Password Protection
Protect your help center with a password for private or early-access knowledge bases.
Responsive Design
Your help center looks great on every device — desktop, tablet, and mobile — automatically.
SEO Optimized
Built-in SEO best practices help your articles rank higher in search results and attract more traffic.
Built-in Analytics
Track article performance, search queries, and reader feedback to continuously improve your content and understand what your customers need.
Article Performance
See which articles are most viewed, most helpful, and which ones need improvement.
Search Analytics
Understand what customers are searching for and identify content gaps in your knowledge base.
Reader Feedback
Customers can rate articles as helpful or not. Use feedback to identify and improve underperforming content.
Content Insights
Identify trends, popular topics, and seasonal patterns to keep your knowledge base relevant and useful.
Team Reporting
Track content creation and update activity across your team to ensure your knowledge base stays current.
Google Analytics
Native integration with Google Analytics for deeper insights into how customers interact with your help center.
Integrations
Connect your knowledge base with the tools you already use. Native integrations with LiveChat, ChatBot, HelpDesk, and Google Analytics for seamless workflows.
LiveChat Integration
Surface knowledge base articles directly in LiveChat chats, helping agents provide faster, more accurate answers.
ChatBot Integration
Let your chatbot pull answers from your knowledge base to automate customer conversations.
HelpDesk Integration
Link tickets to knowledge base articles and suggest relevant content when agents are responding to tickets.
Google Analytics
Track help center traffic, user behavior, and content performance with native GA integration.
API Access
Build custom integrations with the KnowledgeBase API to connect with your existing tech stack.
Web Widget
Embed your knowledge base directly into your website with a simple snippet for seamless self-service.
Ready to build your knowledge base?
Sign up for a free 14-day trial and discover how KnowledgeBase can transform your customer support.
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Questions? Our support team is ready for you, 24/7